FAQ'S
Do I need to winterize plumbing in Contra Costa County?
Yes. While freezing temperatures are rare, winter rains, cooler nights, and aging plumbing can expose leaks, sediment buildup, and drainage issues if not addressed early.
Why should I check outdoor spigots if they don’t freeze often?
Outdoor spigots are exposed year-round and can crack or leak due to temperature swings, wear, and water pressure changes. Leaks often go unnoticed until winter rains cause visible damage.
How do I know if my water heater has sediment buildup?
Common signs include popping or rumbling noises, inconsistent hot water, cloudy water, or rising energy bills. Sediment buildup is common in Walnut Creek due to mineral-rich water.
How often should a water heater be flushed in California?
Most homes should flush their water heater once per year. Homes in Contra Costa County may benefit from more frequent maintenance due to hard water conditions.
What plumbing issues are common during the rainy season?
Slow drains, sewer backups, hidden leaks, water heater failures, and exterior faucet leaks are some of the most common winter plumbing problems we see locally.
Should I have a plumber inspect my system before winter?
Yes. A professional inspection can identify small issues, like worn valves or minor leaks, before they turn into costly emergency repairs during peak winter demand.
When should I schedule pre-winter plumbing maintenance?
Late fall is ideal, before heavy rains begin and before water heaters are under increased seasonal demand.
What does popping noise in a water heater mean?
Popping sounds are caused by sediment buildup at the bottom of the tank. This traps water underneath, leading to overheating and internal damage.
Is rusty hot water a sign my water heater is failing?
Yes. Rusty or discolored hot water often means the tank or anode rod is corroding, which usually signals the need for replacement.
How long does a water heater last in California?
Most tank water heaters last 10–12 years. Homes in Contra Costa County may experience shorter lifespans due to mineral-rich water.
Can a failing water heater flood my garage?
Yes. When a tank ruptures, it can release dozens of gallons of water quickly, causing major flooding and property damage.
Should I replace my water heater before it fails?
Absolutely. Proactive replacement is far less expensive than emergency plumbing repairs and water damage restoration.
What is the Moen Flo Smart Leak Detector?
The Moen Flo is a smart water monitoring system that detects leaks, tracks water usage, and can automatically shut off your home’s water to prevent damage.
Can the Moen Flo shut off water automatically?
Yes. If it detects a major leak or abnormal water flow, it can automatically turn off your water supply to stop flooding.
Do I get alerts while I’m on vacation?
Yes. The Moen Flo sends real-time alerts directly to your smartphone, no matter where you are.
Is a smart leak detector worth it?
Absolutely. Preventing even one major water damage event can save homeowners thousands in repairs and insurance claims.
Should a plumber install the Moen Flo?
Yes. Professional installation ensures correct placement, proper calibration, and reliable performance.
Are chemical drain cleaners bad for pipes?
Yes. Over time, chemical drain cleaners corrode cast iron pipes and weaken ABS or PVC plumbing, leading to leaks and failures.
Can chemical drain cleaners damage cast iron pipes?
Absolutely. The chemicals accelerate corrosion and flaking inside older cast iron drain lines, reducing their lifespan.
What’s safer than chemical drain cleaners?
Professional drain snaking or hydro-jetting safely removes clogs without damaging pipe walls.
What is hydro-jetting?
Hydro-jetting uses high-pressure water to fully clean the inside of pipes, removing grease, scale, and buildup safely.
When should I call a plumber for a clogged drain?
If clogs are recurring, draining is slow throughout the home, or chemicals haven’t worked, it’s time to call a professional.
